At Camp Gear Area, we understand that getting your outdoor gear promptly and reliably is just as important as the quality of the products themselves. Whether you’re preparing for a weekend camping trip, a family BBQ, or a lengthy expedition, we strive to ensure your order arrives when you need it, so you can focus on the adventure ahead.

Shipping Options

We offer two convenient shipping methods to suit your needs and budget:

  • Standard Shipping: Delivered via DHL or FedEx. This option costs £12.95 and typically arrives within 10-15 days after dispatch. Ideal for when you need your gear a little quicker.
  • Free Shipping: For orders over £50, we offer free shipping via EMS. Delivery usually takes 15-25 days after dispatch. A great way to save while still receiving reliable service.

Order Processing

After you place your order, please allow 1-2 business days for processing. This includes order verification, packaging, and preparing your shipment. We take care to ensure every item is securely packed to withstand the journey to your doorstep.

International Delivery

Based in London, we proudly serve customers across the globe (excluding some remote areas and parts of Asia due to logistical constraints). Our partnership with trusted carriers like DHL, FedEx, and EMS ensures that your order is handled efficiently and tracked every step of the way.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this to monitor your delivery in real-time and plan for its arrival.

Please Note: Delivery times may occasionally be affected by factors beyond our control, such as customs delays or seasonal peaks. We appreciate your patience and understanding in such cases.

Returns

Not quite right? We offer a hassle-free returns policy within 15 days of receipt. Please ensure items are unused and in original packaging. Visit our Returns page for more details.

We’re committed to making your camping and outdoor experience as seamless as possible, from browsing to delivery. Thank you for trusting Camp Gear Area as your adventure partner.

For any delivery-related questions, contact our support team at [email protected]. We’re here to help!